Privacy Policy
Effective date: October 11, 2026
ShopBigUSA (“we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and share information when you use shopbigusa.com and related services.
Information we collect
- Account & order information: Name, email, shipping/billing address, phone, payment details (processed by our payment providers)
- Technical data: IP address, browser type, device information, pages visited, and cookies or similar technologies
- Communications: Messages you send us and newsletter preferences
How we use information
- Process and fulfill orders, including shipping and customer support
- Send order confirmations, shipping updates, and service-related notices
- Improve our website, products, and marketing (including analytics such as Google Analytics via Site Kit, when enabled)
- Detect fraud and secure our services
- Comply with legal obligations
Sharing of information
We do not sell your personal information. We may share data with:
- Service providers who help us operate (payment processors, shipping carriers, email/hosting providers) under appropriate agreements
- Legal authorities when required by law or to protect rights and safety
- Business transfers in connection with a merger, sale, or reorganization
Cookies & analytics
We use cookies and similar tools for essential site functions, preferences, and analytics. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Data retention
We retain order and account information as needed for business, tax, and legal purposes, and for as long as your account remains active unless a longer period is required by law.
Your choices
- Update account details by logging into your account
- Unsubscribe from marketing emails via the link in those emails
- Request access, correction, or deletion of personal data by contacting us (subject to legal exceptions)
Residents of certain states may have additional rights under applicable privacy laws. Contact us to exercise those rights.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The effective date above will be revised when changes are posted.
Contact
Privacy questions: email orders@shopbigusa.com or use our Contact page.